The 3V Blog

Managers Can Improve Their Listening Skills

Managers are in a demanding position in a lot of ways; their daily interaction with employees has to be efficient, friendly, and professional at the same time. They have a unique responsibility to communicate coherently and assign various tasks without coming off as too bossy, but there is one aspect to their communication skills that many managers overlook. It’s called listening.

5 Ways to Survive a Terrible Boss – Yahoo! Finance Canada

There’s nothing more debilitating than heading into work every day depressed at the thought of having to face your dysfunctional boss. Founders, in particular, have a tendency to have eccentric personalities–not exactly winning the No. 1 Boss award. The good news: It doesn’t have to be that way.

Here’s a five-step plan to survive and thrive even the most malevolent manager:

Quick Tips for Giving and Getting Media Interviews

I recently gave my opinion on a LinkedIn discussion regarding the topic of how entrepreneurs could get noticed by the media.  As I have some experience in this matter, and also as I teach entrepreneurs and other coaches and trainers, I thought I should post my quick advice here as well.  Hope it helps.

Why Tipping Should Be Outlawed | Shine Food – Shine from Yahoo! Canada

Article: Why Tipping Should Be Outlawed | Shine Food – Shine from Yahoo! Canada

Interesting discussion on the modern practice (and confusion) of tipping in North America.  Do you tip a certain percentage regardless of service or server’s appearance?  Hmm…

The Initial Process: From Consultation to 3V Coaching

Wondering if a 3V communications coaching program is for you, or your employee?  Curious about the process?  Here is essentially what happens from initial consultation to full-board coaching, from my point of view, as your potential coach:

1. The process of your communication skill enhancement starts with an email or a phone call to me, followed up perhaps with a face-to-face free consultation in Toronto (your place or ours)  if convenient for you.  I want to hear your communication skills goals, and the obstacles in your way.

Body Language of a Warrior

I’m currently re-reading an old book I have, called The Martial Artist’s Book of Five Rings: The Definitive Interpretation of Miyamoto Musashi’s Classic Book of Strategy, by Stephen F. Kaufman. This was prompted by my recent viewing of The Samurai Trilogy, the 3 movies created a long time ago to tell the life story of Musashi (1584-1645), who was a real samurai or ronin in the olden days of Japan, and wrote his Book of Five Rings to express his feelings, attitudes and strategies of dueling and of being a warrior.

I came a cross an excerpt that deals with the body language of a warrior, and I thought to myself: “Wow –this is very specific information on how to set yourself up correctly before a duel!” and as I re-read it, it occurred to me that as a coach, I give very specific instructions on body language, stance, breathing etc. when I am helping clients give a better presentation (see Podium Power workshop), or make a winning first impression (see The Art of Small Talk & Winning Fisrt Impressions workshop), for example.  The devil is in the details, perhaps, and so the details must be perfected.

Why Teaching Idioms is Important in Business English

Like many of you I have a profile on the networking site LinkedIn. (You can find me at http://www.linkedin.com/in/communicationcoach)  One of the benefits of LinkedIn is becoming a member of a group related to our fields or interests.  I subscribe to a number of groups, and sometimes feel compelled to add my two cents to the discussions, although not often.  Today was one of those times.

In the group Business English Instructors, a man named Matthew Halsdorff opened a discussion about President Obama’s recent slip-up when he mixed a Star Wars and a Star Trek reference together during a speech.  (The exact expression he created was “a jedi mind-meld.”)

Body Language Analysis of Lance Armstrong

As most of you know, Lance Armstrong is all over the news these days, admitting that he doped during the Tour de France bike races.  It is refreshing to hear him admit his guilt, since we are used to him adamantly denying any doping or wrongdoing, and suing those who dare to say otherwise. In an effort to retain a glimmer of positive public relations, he allowed Oprah to interview him, and a lot of us watched that interview on TV last night.

I was contacted by a reporter from Global Toronto News and asked to give some body language analysis (see Body Language workshop) of Lance Armstrong’s confession, so they could add that to a piece they are airing tonight.

When Are Bullet Points Actually a Good Choice?

  I got this from a LinkedIn group called “Beyond Bullet Points” 
  which is all about effective presentation skills.     

  Thought I’d share this with you, even though it’s not my work.  I like it! 

  When are bullet points a good choice? from Susan Schleef

 

 

 

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